Shipping Policy

Thank you for shopping with Legacy Collection. Each order is prepared with care and intention as we honor memories, create moments, and leave a legacy.

Processing Time

Orders are processed within 3–7 business days (excluding weekends and holidays) after payment confirmation.

During holidays, product launches, or high-order volume periods, processing times may be slightly extended.

Shipping Time

Once your order has shipped, estimated delivery times are:

* Standard Shipping: 3–7 business days
* Expedited Shipping: Available at checkout (if applicable)

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is entered correctly at checkout.

Legacy Collection is not responsible for delays, lost packages, or delivery issues caused by incorrect addresses provided by customers.

Lost, Stolen, or Delayed Packages

Legacy Collection is not responsible for packages lost, stolen, delayed, or marked delivered by the shipping carrier.

If your package is delayed or missing, please contact the shipping carrier directly using your tracking information.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at (Victoria@legacycollectioncandle.com or beautyworkssinfo@gmail.com and include:

* Order number
* Photos of damaged item(s)
* Photos of packaging

We will review the issue and determine the appropriate resolution.

Shipping Locations

Legacy Collection currently ships within the United States. Additional shipping locations may become available in the future.

Contact Us

Questions regarding shipping?

Email: (Victoria@legacycollectioncandle.com or beautyworkssinfo@gmail.com)

Legacy Collection
“Honoring memories. Creating moments. Leaving a legacy.”